1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Submit an enquiry form or admission application.
- Contact us via email, phone, or contact forms.
- Register for school events or activities.
- Subscribe to our newsletters or updates.
- Participate in surveys or feedback forms.
Personal information may include:
- Full name of student and parent/guardian.
- Contact details (phone number, email address, postal address).
- Date of birth and age of the student.
- Grade or class seeking admission.
- Previous school details and academic records.
- Identification documents (as required during admission process).
- Photographs and videos (with consent).
- Any other information voluntarily provided in communications.
Non-Personal Information
We may automatically collect certain non-personal information when you visit our website, including:
- IP address and device information.
- Browser type and version.
- Operating system.
- Pages viewed and time spent on pages.
- Referring website or source.
- Date and time of access.
- Cookies and similar tracking technologies.
2. How We Use Your Information
Creative Public School uses the collected information for the following purposes:
Primary Educational Purposes
- Processing admission enquiries and applications.
- Communicating with parents and guardians regarding admissions, events, and school activities.
- Maintaining student and parent records.
- Facilitating educational programs and activities.
- Ensuring the safety and security of students.
Administrative and Operational Purposes
- Improving our website functionality and user experience.
- Responding to your queries, requests, and feedback.
- Sending important updates, announcements, and newsletters.
- Conducting surveys and gathering feedback to improve our services.
- Complying with legal and regulatory requirements, including CBSE mandates.
Marketing and Promotional Purposes
- Promoting school events, programs, and achievements.
- Sharing success stories and student accomplishments (with consent).
- Creating promotional materials for the school website and social media.
- Maintaining school archives and historical records.
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: You have given explicit consent for specific purposes.
- Contract: Processing is necessary for admission procedures or enrollment.
- Legal Obligation: Compliance with CBSE regulations and legal requirements.
- Legitimate Interests: Providing quality education and maintaining school operations.
4. How We Share Your Information
Creative Public School respects your privacy and does not sell, rent, or trade your
personal information to third parties. Information may be shared in the following circumstances:
Educational Authorities
- Central Board of Secondary Education (CBSE).
- State and central government education departments.
- Educational boards and examination authorities.
Service Providers
- Technology service providers for website hosting and maintenance.
- Email service providers for communications.
- Payment processors for fee collection (if applicable).
- Transportation service providers for school bus services.
- Security agencies for campus safety.
Legal Requirements
- Compliance with laws, court orders, or government requests.
- Protection of rights, property, and safety.
- Enforcement of our Terms and Conditions.
With Consent
- Third parties with explicit consent.
- Media organizations for promotional purposes (with prior consent).
All third-party service providers are bound by confidentiality agreements and are
required to maintain data security.
5. Photography and Media Usage
Student Photography and Videos
We may capture photographs and videos during:
- School events, cultural programs, and sports activities.
- Classroom activities and educational programs.
- Field trips and excursions.
- Award ceremonies and celebrations.
Usage of Media
- School website and social media platforms.
- Promotional materials, brochures, and advertisements.
- School newsletters and annual reports.
- Internal documentation and archives.
Consent and Opt-Out
Parents and guardians may opt out by informing the school administration in writing.
Reasonable efforts will be made to honor such requests.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience.
Types of Cookies We Use
- Essential Cookies.
- Performance Cookies.
- Functionality Cookies.
- Analytics Cookies.
Managing Cookies
You can manage cookies through your browser settings. Disabling cookies may affect
certain website features.
7. Data Security
We implement appropriate technical and organizational measures to protect personal data.
Security measures include:
- Secure servers with encryption protocols.
- Access controls and password protection.
- Regular security audits and updates.
- Staff training on data protection.
- Physical security for stored documents.
- Secure disposal of outdated records.
Despite safeguards, no system is 100% secure. Absolute security cannot be guaranteed.
8. Data Retention
We retain personal information only as long as necessary or legally required.
Retention Periods
- Enquiry information: Up to 2 years.
- Student records: As required by CBSE and law.
- Financial records: As per accounting regulations.
- Marketing materials: Until consent is withdrawn.
9. Children's Privacy
We obtain parental consent before collecting information from minors and ensure
responsible use of student data.
10. Your Rights and Choices
- Right to access personal information.
- Right to correction.
- Right to deletion (subject to law).
- Right to restrict processing.
- Right to data portability.
- Right to withdraw consent.
- Right to object to certain processing.
- Right to lodge a complaint.
11. Third-Party Websites and Links
Our website may contain links to external websites. We are not responsible for
their privacy practices.
12. International Data Transfers
Data is primarily processed in India. Transfers outside India will follow
appropriate safeguards.
13. Updates to This Privacy Policy
We may update this policy periodically. Changes will be posted on our website,
and continued use constitutes acceptance.
14. Consent
By using our website and submitting information, you agree to this Privacy Policy.
Parents provide consent on behalf of minors.
